I have been with Accountant Helpdesk for years. always helpful with great services. highly recommended
MP
Outstanding Customer Service! A big shoutout to Gulpreet at Accountant Helpdesk for an outstanding customer service. I wish we had this level of customer services across all industries! After 3 months of not hearing on my submitted tax return, I reached out to the Accountant Helpdesk where my return was filed. Gulpreet not only responded promptly to my email but followed up on my behalf with ATO to find out the status for me giving me a timeline.
When I still hadn’t heard back from ATO as advised in a few weeks, I bothered Gulpreet again and this time, she spent a lot of time on the phone with ATO to get to the root of the issue and push for ATO to take action or communicate what is needed. Then to top it all, without my chasing Gulpreet again, she took it upon herself to chase ATO AGAIN on my behalf 2 weeks later and unexpectedly sent me an email with the latest update! My refund was finally released as advised by Gulpreet almost 5 months from the time it was submitted. I am quite confident that if Gulpreet wasn’t involved, I would have been still awaiting my tax refund 5 or possibly more months later.
I cannot recommend her and the company enough! Pallavi who filed our return was very competent and guided us to our satisfaction. She did not rush us and completed the process in a timely fashion.
I truly wish there are more people like Gulpreet in industries that provide customer service. The world would be a happier place than it is today 🙂
Truly and highly recommend Accountant Helpdesk because of Pallavi (who we’ve worked with for 2 tax seasons) and the star- Gulpreet!
Gulpreet, I strive to provide customer service like you to people I work with as a -paying forward. Thank you for the inspiration! It has truly touched me and made a difference for me! Thank YOU!
SS WORKS
‘Perfection’ is the only word I can use for an awesome services provided by Pallawi and her team.
She is exceptionally helpful, informative and knowledgable in all the aspects. She’s an experienced professional, meticulous and it doesn’t take her long to recognise the best solution according to your needs and requirements. Its been more than 5 years I have been dealing with her and I never had to worry about my tax returns at all as I’m so confident that she’ll take care of everything on her own.
Her team is extemely responsive, you would know exactly what is happenning and get an updates on a regular basis.
One of my friend is running a company and I have recommended her services to him. All thanks to Pallawi, she has literally saved his business as his financials were pretty messed up however Pallawi and her team has not only cleared an old mess but for future, recommended a great solution to organise and run a business in a smoother way.
I would strongly recommend her services to everyone.
KIRAN AUJLA
I truly appreciate her as she cares for your needs and make sure that you got surplus knowledge to make the best decision. She went above and beyond to help me and I highly recommend her, one would be luckiest one to choose her as their accountant. Thanks pallavi
HARPOONAM KHEHRA
Pallawi, thank you so much for providing such an amazing service. Your services are excellent and professional. You accommodated all my questions in such a professional manner. Highly recommended.
NISHA KHETANI
Services great and staff are 100% don’t look at the fees but consider your self care.
AGNES KASISI
Highy recommends.Very professional and skilled Accounting firm. Choosing pallavi as our accountant give us answers of our all questions.I wish you all the very best.
SANDEEP KAUR
Very professional and skilled Accounting firm. Very happy to choosing pallavi as our accountant give me answers of our all questions.I wish you all the very best
VISHRAM PATEL
One of the best tax agents. I am very happy with their services. I recommend it to everyone.
Thank you
ISMAIL KHAN
I have been with them almost 2+ years I would recommend them for there honesty very friendly staff and helpful